Delivery

We offer FREE SHIPPING on all purchases with value higher than 25,00£ UK.

All orders are processed and shipped from our shop within 1-2 working days, Once picked up and scanned in by our courier, orders shipped within the UK may take 3-5 working days to arrive, depending on location.

EU orders 1 week and International orders typically take 1-3 weeks to arrive.

Please note: international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.

Problems with you Parcel:

Here at Ric n'Gus Candles we take care of all orders with care to ensure that will arrive in perfect conditions. We understand, sometimes, issues may occur from time to time.

If you received a damage parcel, please follow our returns policy to see what to do next.

 

Note: We can not control our take responsibility for courier delays, as it is outside of our control, as, severe weather conditions, disruptions to the service...

 

Goods not received within 7 days from despatch, please notify us by email; info@ricnguscandles.com